Benefits
Services for ICT Sites
Together with an extensive cooperation ecosystem, Huawei offers global carriers and enterprises digital, maintenance+, energy saving, and training services using our advanced digital platforms and AI technologies. Our customers see a vast improvement in operational efficiency, while reducing energy OPEX and carbon emissions.
Site Digitalization
Safety & reliability, intelligent power consumption, and efficient O&M We combine our NetEco intelligent management platform with AI to help carriers save on rent, electricity fees, and O&M. Our technologies enable intelligent power consumption, remote O&M, remote tuning, and digital security management across site facilities and assets.
Maintenance+
Proactively preventing faults and assuring operations Our customers enjoy 24/7 technical support and help with spare parts anywhere in the world. Customers can opt for silver, gold, or platinum level services, depending on the degree of network assurance they require. We ensure that customer networks are always stable by sending regular maintenance reports, proactively assuring major events, and routinely performing in-depth system inspections.
Energy Saving Service
Precise energy saving and automatic tuning with AI Huawei helps customers save energy through services like PV deployment, peak shaving, and hybrid power optimization. We use digital technologies like the energy cloud and rich global expert resources to precisely evaluate and prepare solutions for each site. By running simulations before implementation and thanks to ongoing technical supervision, our customers reduce carbon emissions and optimize the operational efficiency of their energy system.
Training
Our customers can access training and receive certification on products and O&M, through theoretical and practical courses.
Charging Network Services
Huawei provides maintenance, supervision and commissioning, online inspection, and energy saving optimization services for automotive enterprises, charging network carriers, and end users. We integrate digital and power electronics technologies to strengthen ecosystem cooperation, build intelligent charging networks, and facilitate electrified transportation.
Maintenance+
Proactive preventing faults, improving O&M efficiency, and assuring charging safety Our customers enjoy 24/7 technical support and help with spare parts anywhere in the world. Customers can opt for online and offline silver, gold, or platinum level services, depending on the degree of network assurance they require. We ensure that customer networks are always stable by sending regular maintenance reports, proactively assuring major events, and routinely performing system inspections.
Online Inspection
Improving efficiency, reducing costs, and warning of faults Rest assured with our easy-to-use online inspection platform. This solution uses the energy cloud O&M platform so our customers can inspect and obtain the status of each charging station device with a simple click of a mouse. The system can also analyze the collected information, identify problems and risks, provide warning analysis in advance, and output professional health check reports and optimization suggestions.
Training
Our customers can access training and receive certification on products and O&M, through theoretical and practical courses.