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Overview of Huawei Digital Power Warranty Services

Huawei provides customers with a warranty service, which is a maintenance guarantee or quality assurance (QA) service, to ensure product quality within a specified period. If any product quality defects occur during the warranty period, Huawei will provide free services based on the specified service level and scope.

For more information on warranty service policies for specific products, please refer to the corresponding documents.

No.	Service Domain		Document
1	Smart PV	Utility	Utility-Scale Smart PV Warranty Agreement V1.0
2		Utility	Utility-Scale ESS Warranty Agreement V1.0
3		Residential	Residential Smart PV Warranty Agreement V1.0
4		FusionSolar SmartPVMS	FusionSolar SmartPVMS Plant Warranty Agreement V1.0
5	Charging Network		EVDC Charging Module Warranty Service Agreement V1.0
6	Site Power Facility	Site Power equipment	Site Power Equipment Warranty Agreement_V1.1
7		Site Power lithium battery	Site Power Lithium Battery Warranty Agreement_V1.1
8		Site Power PV module	Site Power PV Module Warranty Agreement_V1.1

The table provides warranty descriptions for Huawei Digital Power's products, devices, and solutions in various business scenarios such as Smart PV, energy storage system (ESS), Data Center Facility, charging network, and Site Power Facility. These descriptions reflect the general warranty services. However, in specific countries and regions, the warranty services and service level agreements (SLAs) may vary slightly due to local requirements. In the event of any conflict, the contract clauses always take precedence.