A Single Platform for Digital Power O&M and Operations
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Digital Power Services
A Single Platform for Digital Power O&M and Operations
We are always there for our customers. We provide after-sales services and product maintenance from order placement to the end of use, maximizing product performance and lifespan. Customers also access 24/7, proactive, and preventive network O&M services, which reduce their OPEX.
Benefits
Fewer network risks
We deliver mature solutions and standardized processes, helping you identify and predict network problems and prevent potential risks.
Faster troubleshooting
We deploy our resources globally, which facilitates quick service recovery and troubleshooting. This minimizes disconnections and losses, and ensures secure network operations.
Solutions
On-site Support
Expert resource pools provided by multiple partners across regions and headquarters around the world for health checks and to assure major events
Online Services
A comprehensive technical support website, where customers can find product documents and cases, and get help from intelligent robot around the clock
Hardware Support
A three-level spare parts system with national and regional spare parts centers, and a local spare parts warehouse
TAC Support:
Our 24/7 service handling center with dedicated agents for VIP customers
