Smart PV
We offer our customers three levels of value-added service packages, helping them gradually grow the value of their plant assets.
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Smart PV
Grow Plant Assets
Optimal investment
Stable running with 99.996% availability
Efficient power generation:
1% higher energy yields each year
Intelligent O&M
50% higher O&M efficiency
Maintenance Package Levels
Silver Package
- Remote technical support：We help customers solve technical problems and rectify common faults.
- Spare parts：We first send spare parts to customers, who then ship back faulty ones, preventing operation interruptions.
- Upgrades：We provide remote support for upgrades, optimizing device performance.
Gold Package
- On-site technical support：We help customers quickly solve in-depth technical problems to ensure plant security.
- Emergency spare parts：We quickly deliver spare parts to resolve emergent device faults.
- Remote training: ：Plant O&M staff receive remote training to improve their O&M capabilities.
Platinum Package
- Terminal scanning：We proactively detect and eliminate potential faults to reduce energy losses.
- PV module diagnosis：The Smart I-V Curve Diagnosis is adopted to automatically reduce O&M OPEX.
- Reporting：Plant control reports provide data for energy yield analysis.
- High-level trainings：Customer access Level-A/Level-B trainings to cultivate key technical and management skills.
