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Grow Plant Assets
Maintenance Package Levels


Silver Package
- Remote technical support:We help customers solve technical problems and rectify common faults.
- Spare parts:We first send spare parts to customers, who then ship back faulty ones, preventing operation interruptions.
- Upgrades:We provide remote support for upgrades, optimizing device performance.


Platinum Package
- Terminal scanning:We proactively detect and eliminate potential faults to reduce energy losses.
- PV module diagnosis:The Smart I-V Curve Diagnosis is adopted to automatically reduce O&M OPEX.
- Reporting:Plant control reports provide data for energy yield analysis.
- High-level trainings:Customer access Level-A/Level-B trainings to cultivate key technical and management skills.


Gold Package
- On-site technical support:We help customers quickly solve in-depth technical problems to ensure plant security.
- Emergency spare parts:We quickly deliver spare parts to resolve emergent device faults.
- Remote training:Plant O&M staff receive remote training to improve their O&M capabilities.